Even the best makes and models of machines do sometimes need attention from a professional however even though you may have performed all the necessary cleaning and maintenance required. Some things, like repairs or upgrades are more technical and are best dealt with by an expert so as to avoid any issues.
When looking for a professional photocopier or printer repair specialist there are several things to consider to ensure you get the best value for your money.
Things to look out for…
We all know that a photocopier or printer is a vital part of most office environments. When it fails you should therefore look for a reputable company which can get to you quickly, rather than have you waiting around for ages. Good repair companies will be readily accessible with a human being at the end of the phone, rather than a series of automated messages which are frustrating when you need something done fast. They should be able to get to you within 4 hours or less, if they are really good. Ask about the waiting time before you commit to anything!
Upon contacting Paragon Document Solutions, we won't keep you waiting for hours, as we know how important a photocopier is to a business. Our highly trained engineers will be with you within 4 hours outside London, 2 hours within London, providing you with an efficient, expert and friendly service. There will be a call out charge and you will have to pay for parts etc, although, as with everything we offer, these will be available at the very best price, (check our Price Match Promise). What's more, with 95% of our customers returning to us time and again, we are cost effective and our professionalism speaks for itself.
Machine range:
If your photocopier or printer is not made by one of the major printer manufacturers, good repair companies should be able to give you advice about this. They should also cover all leading makes and models.
In the case of older machines, you may find that your printer is spending more time being repaired than actually doing what it's supposed to do! It may in cases such as this be more cost effective to consider either leasing a new photocopier or printer, or signing up to an all-inclusive maintenance contract, which will comprehensively cover your printer requirements and is the best possible value for troublesome machines.
We specialise in repairing printers and photocopiers from all major manufacturers. Examples include, Canon, Kyocera, and Toshiba, along with Lexmark, Samsung, Epson and Sharp.
What's more, we cover all models and types of photocopier and printer, including multifunction machines, colour and mono laser jets, dot-matrix, wide formats to name a few. Give us a call, we will be able to help.
Priding ourselves not only on our fast response times and reliability, but also on our engineers' abilities to tackle any size job quickly and efficiently. Paragon's printer, scanner and photocopier repair service, is able to cover a wide range of problems, such as slow printing, print quality issues, paper jamming or hardware & software faults. By quickly identifying the problem, we can help to ensure that any issues you may be experiencing, are resolved as speedily as possible, getting you back up and running again as quickly as possible.
Temporary replacement photocopier:
Should there be more of a problem than at first was anticipated, ensure that the repair company offer you a loan printer for the duration of the repair. This will enable you to continue to run your business normally. Also check the amount that will be charged for this service.
If for some reason an on-site repair is not possible, Paragon are committed to ensuring that you can still run your operations as usual, so offer a loan machine to keep you up and running as normal, until we can repair your photocopier or printer.
Repair and maintenance contracts:
If you do decide to enter into a repair and maintenance contract, watch out for our next blog which will give you some hot tips on how to go about finding the best repair and maintenance for you and your business.
At Paragon are fully aware that some repairs can be expensive. That's why we offer cost effective alternatives.
Our printer and photocopier maintenance contracts can be tailored to suit your specific needs. They are available to both, small medium and large enterprises, as well as the home user. We can provide customers with not only an affordable option to keep printers and photocopiers running in tip top condition, but also give you the peace of mind that if any problems do arise, you won't be faced with hefty repair bills.
For more details on of all our photocopier repair services and our Price Match Promise, contact us today. Or email us directly on info@paragon-ds.co.uk.
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