When this happens, what we need is a fast, efficient repair service that gets the problem resolved and the office photocopier up and running again, with minimal interference.
1. Here are a few helpful tips to enable you to make the right choices when choosing the provider of your photocopier and printer repair service. Try to look for a company that promotes quick response times. After all, the longer you wait, the more you lose. 'Time's money', as they say! Good repair companies are easily accessible, with someone to talk to at the end of the phone, rather than those frustrating, automated messages. They ought to be able to reach you within 4 hours or less, if they are really good. Ask about the waiting time before you commit to anything and if it is more than 6 hours, look elsewhere!
Paragon prides itself on fast response times - We aim to be fixing your printer, using our highly trained engineers, within 4 hours outside London, (2 hours within London), providing you with an efficient, expert and friendly service. What's more, no matter where you are, we can and will reach you. Our passionate and expert technician teams, up and down the country, are ready to respond to your call at any time of day. There will be a call out charge and you will pay for parts etc, although, as with everything we offer, these will be on a par, or cheaper than, all our competitors. 95% of our customers returning to us time and again, so our reliability speaks for itself.
2. Repair technicians ought to be capable enough to assess what's wrong very quickly, and should also recognise exactly what needs to be done. Reputable repair companies will have the majority of parts at their immediate disposal, enabling them to solve and repair most problems on site. If they can't do this, then they shouldn't be doing the job.
Not only do we have impressively fast response times, but our band of experienced engineers are capable of tackling any of size job quickly and efficiently, with a service which is second to none. Our team have extensive knowledge, skills and expertise to repair all makes and models of printers as well as fuser assemblies, modules and options. Paragon's photocopier repair service can tackle a variety of problems, such as slow printing, print quality issues, paper jamming or hardware & software faults. We'll quickly identify your problems, and then resolve these as speedily as possible, giving you a fast turn-around time, causing you minimal disruption and inconvenience.
3. If the problem is more serious than was initially anticipated, make sure the repair company is prepared to offer a loan photocopier or printer for the duration of the repair, so that you can at least resume your normal business activities. Check what they will charge you for this service.
If an on-site repair isn't possible, Paragon will ensure that you can still run your operations as usual, by offering a competitively priced loan machine, to keep your business running until we can repair your copier or printer.
4. If your printer is a less well known make, good repair companies should still be able to give you some advice about this. Furthermore, if they aren't able to cover all leading makes and models, then find someone who can!
We are specialists in what we do, repairing printers from all leading manufacturers. Typical makes include, Canon, Kyocera, and Toshiba, along with Lexmark, Samsung, Epson and Sharp. We have a wealth of experience in dealing with all models and types of photocopier and printer, including multifunction machines, colour and mono laser jets, dot-matrix, wide formats to name a few. So why not give us a call to see if we can help?
5. In some cases, when your printer is spending more time in repair than actually working, it may be more cost effective to think about leasing a new printer, or signing up to a maintenance contract, which will comprehensively cover your printer requirements.
At Paragon, we know that repairs can be expensive. We therefore offer cost effective alternatives to those huge repair bills. Our good value printer maintenance contracts can be tailored specifically to suit your needs. These are not only available to any size of business, but the home user as well. We'll provide customers with affordable options to keep their printers maintained and running, also giving them the peace of mind that if problems do arise, they won't be faced with a huge repair bill.
So contact us for professional and expert advice. You won't be sorry!
Conclusion:
By following these tips, you should find a printer repair company that you can put your faith in, enabling you to minimise any disruption to your business. So remember to consider that 'the little things mean a lot'. By shopping around you will find a repairer who thinks about the finer detail and offers you an unrivalled personal service, so that you can have the trouble free printing experience that we all crave.
Because your office has its own unique photocopier and printer needs, we'll offer you an extremely personal service, by getting to know you and your business. We know the importance of getting you printing efficiently and we will endeavour to ensure that all your dealings with us are hassle free and effortless on your part. By using Paragon Document Solutions, all your printing needs will be covered. Affordable, affable and dependable- that's Paragon.
To find out more about getting your damaged printer repaired by Paragon Document Solutions contact us or email us directly via info@paragon-ds.co.uk.
Photocopier Leasing Solutions are the photocopier company you can rely on:
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