Photocopier repair & maintainance, covered by Paragon!

We all know what it's like when something goes wrong with an important piece of equipment.

Firstly, being passed from pillar to post, trying to get hold of the appropriate department to arrange a repair date.  Then waiting interminably for the repair man to arrive, leaving you hanging around for what seems like ages.  Having taken hours to get to you, the engineer then hits you with the comment "the parts we need to make the repair aren't on the van!"   So a repair which initially seemed easy to arrange takes days or sometimes even weeks!

This is, at best, a very inconvenient situation to be in, especially if you rely on this equipment because you use it on a daily basis. At worst, when industry is affected in this way, it is not just the inconvenience caused, but also the business cost in lost time and revenue caused by being without a critical piece of office technology.

Paragon try to help you avoid such instances in the office environment.  However good your photocopiers and printers are they are not infallible and could at some point, need some form of repair and maintenance. Make sure you are completely protected from photocopier repair and maintenance nightmares, you will be able to avoid any of the headaches involved if your office equipment breaks down and save yourself time and money! Paragon provide full cover and keep you protected.

Repair and maintenance of photocopiers and printers can be costly if you are not properly covered so lease your photocopier rather than buy it. If you buy, then apart from the period of warranty on your device, the repair bills fall down to you, so be prepared for the dip in your bank balance! When leasing a photocopier, the vendor is responsible for all repairs and should also maintain your machine.   A good leasing company will offer you a range of services which come as standard.  The best photocopier leasing and photocopier rental companies will offer…

  • Fast delivery and installation/ set up of equipment
  • All servicing and maintenance costs covered
  • Full training and support on all photocopier leases/rentals
  • Replacement parts supplied (paper not included)
  • Lease packages tailored specifically to your needs.
  • Fully qualified, expert engineers, for fast, on site repairs

Paragon Comment

We have a wide range of printer rental and photocopier leasing agreements available to suit all your requirements.  What's more, our price match promise ensures that you won't pay over the odds.  Our experts can advise you every step of the way, from giving you advice on the make and model which will suit you best, to support and training on how to use your machine.  Add to this our comprehensive service and repair plan and that's everything you need completely covered.  Why not contact Paragon Document Solutions for more details of our photocopier repair and photocopier maintenance services.

Although it is obviously essential to have a good repair and maintenance contract, to avoid unnecessary calls to the service department for repairs, you can follow a few simple housekeeping techniques to keep your photocopier clean and functioning, saving you the hassle of having to call out an engineer.

Step 1: Use quality products. By using a higher quality paper you will reduce any paper debris, dust and shavings inside the printer/copier resulting in less required internal maintenance. Ensure that your paper is stored in a dry place and is never inserted dirty or wet. Always load paper properly, so that it is not forced into the paper tray or feeder.

Step 2: Clean the glass on your copier regularly.  You can do this with a soft cloth which has been slightly dampened with glass cleaner.  (Do not spray this directly onto the glass.)   Also, when scanning your documents, remove all staples, paperclips or other metallic object to reduce the risk of scratching the glass.

Step 3: Keep dust and debris from the ink cartridge head. Following your manufacturer's instructions for cartridge access, you should regularly clean away dust from the ink nozzle with a small cotton bud dampened with water or surgical spirit.

Step 4: Clear any dust from the machine.  This includes dusting the inside as well as the outside. A small, fine-haired paint brush will suffice to dust the internals of the machine, including paper trays, ink cartridge locations or any other spaces not regularly accessed during use.

Following these 4 steps will help keep your machine in tip-top condition.

Paragon Comment
These steps can be a real help in ensuring your copier remains in good order.  If you stick to a few simple routines, you can ensure maximum performance from your photocopier.  This, along with the comprehensive service that leasing your photocopier from us provides, will guarantee you peace of mind so you never have to worry about repair costs or business down time again. 

Our expertise allows us to resolve issues quickly, efficiently, and with speedy turn around time. Furthermore, we can reach you within 4 hours Nationwide or 2 hours within the London area.  Paragon's repair specialists have experience in repairing printers of all makes and models from every leading manufacturer including HP, IBM, Lexmark, OKI, Canon, Brother, Samsung, Kyocera, Epson, Konica Minolta, Kodak, Panasonic, Ricoh and Sharp to name just a few.  We cover all photocopiers, colour, mono, multi-function, wide format, photocopiers and printers so you can be assured that we will deliver an unsurpassed service at an unbeatable price.  

For more details of all our services why not contact us today. Or email us directly on

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